Innovation Park Customer Service

We're ready to help 24/7! 365 days a year, 24 hours a day, our professional dispatchers answer your calls to help improve the availability, level of service, and quality of service we provide. Our clients’ needs are our priority. With a focus on quality, we try to answer and handle incoming customer service calls in a way that provides positive customer relationships and opportunities to further enhance customer value. For us, every inbound call is an opportunity to strengthen and grow relationships.

Ways to contact Innovation Park

1.

The most useful way to contact the support service is to write an email. Please notice that the client service works only in English. The response time of our specialists with this method of contacting customer service is up to 3 hours.

2.

If e-mail communication is not appropriate, users can call the hotline. Our dispatchers are available at any time of the day or night. If the line is free, users are connected to available operators, but if the line is busy, you are put on a waiting list. Our company tries to ensure that the waiting time does not exceed a few minutes.

3.

Users may also ask all their questions in the chat on the official website. The waiting time for an answer will not exceed 15 minutes. Users are allowed to attach media files to specify the problem or question that has arisen.